TIMKEN RBS- Richmond, VA

Stuart C. Parrish, Jr, Purchasing Manager

October 4, 1999

In 1990, we began to evaluate the industry for a more advanced method to clean our bearing components. The MART Corporation was more willing to work with us as a customer. They listened to the detailed needs rather than try to insist on selling their standard machine. I believe this helped both companies to achieve the best end result of a machine that was superior to that of what we were using. Since the first machine purchase, we have bought nine other machines for locations around the world. MART seems to continue to improve on their product rather than being satisfied with the standard. We have a machine quoted as we speak and I'm sure MART will come through for us again.

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